Support

Nothing to configure. A few things to check.

Judder has no account, no server and no settings that can get into a bad state. Almost everything that goes wrong is one of the questions below, and the first one accounts for most of them.

Common questions

01

I feel nothing when I press play

Check that system vibration is on. When it is off, iOS silences haptic output for every app on the phone, and there is no API for an app to read the setting, so Judder cannot detect it or warn you. This is the single most common cause.

Settings › Accessibility › Touch › Vibration

Then open the Engine tab. The Hardware section reports whether Core Haptics is supported. If it reads UNSUPPORTED on a physical iPhone, haptics are unavailable to every app rather than to this one.

02

Nothing buzzes in the iOS Simulator

Expected. The Simulator has no Taptic Engine. Judder draws every timeline correctly there and plays the audio layer, but haptic output needs physical hardware. Use a real iPhone.

03

Where do my patterns go when I quit?

They save automatically to the app's own storage and are there when you come back. Deleting the app removes them, so export anything you want to keep.

04

How do I get a pattern into my own project?

Open a pattern, then Export. AHAP gives you a .ahap resource file to add to your bundle and load with Core Haptics. Swift gives you a paste-ready constant that rebuilds the pattern in code. Both carry a validation report showing the resolved event count, the total span, and any warning about a looping audio bed restarting mid-pattern.

05

A pattern sounds right but feels wrong

Haptic strength is arrangement rather than amplitude. A single event at intensity 1.0 is already the system's maximum output, so more force comes from temporal density and envelope shape instead of from a larger number. Try a burst with a shorter step before reaching for intensity.

06

Does Judder need an account or an internet connection?

No. It has neither. See the privacy policy.

Requirements

Getting help

Email

support@judder-haptics.com

Include your iPhone model and iOS version, and say what you expected to feel and what happened instead. If a specific pattern is involved, export it as AHAP and attach the file. That export is the fastest way to reproduce exactly what you are feeling.